Shipping policy
Shipping Policy
At Karvi Pureblends, every order is treated as a reflection of our craftsmanship. From careful packing to reliable delivery, we ensure a refined experience from our kitchen to your doorstep.
Nationwide Shipping
We deliver across India, partnering with trusted courier services to ensure safe and timely delivery.
Order Processing
Each order is thoughtfully packed and dispatched within 1–3 business days after confirmation, maintaining the highest standards of hygiene and quality.
Delivery Timeline
Orders typically reach you within 3–7 business days, depending on your location. Delivery timelines may vary for remote or rural regions.
Courier Charges
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Courier charges are calculated based on the total weight of the products in your order and your delivery location.
- The applicable shipping fee will be transparently displayed at checkout before payment.
Premium Packaging
Our products are elegantly sealed and securely packed to preserve freshness, aroma, and authenticity throughout transit.
Order Tracking
While we strive for perfection, delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances may occur. We appreciate your patience and will support you in tracking your shipment.
Damaged or Incorrect Orders
In the unlikely event of a damaged or incorrect product, please inform us within 24 hours of delivery, along with your order ID and an unboxing video or photographs. Our team will review and assist you promptly.
Address Accuracy
Please ensure that all shipping details are accurate. We cannot be held responsible for delays or non-delivery resulting from incorrect address or contact information.
Returns & Refunds Policy
At Karvi Pureblends, we follow strict quality, hygiene, and food safety standards. Due to the perishable and consumable nature of our products, the following policy applies.
No Return after Opening
Once a product is opened, used, or the seal is broken, it cannot be returned, exchanged, or refunded under any circumstances.
This policy is in place to ensure food safety, hygiene, and compliance with applicable regulations.
Eligible Cases for Return / Replacement
Returns or replacements are accepted only if the product is unopened and in the event of
Any issue must be reported within 24 hours of delivery along with:
-
Order ID
- Clear unboxing video or photographs as evidence
Claims raised after 24 hours will not be eligible for review.
Verification & Resolution
Upon verification of the issue:
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A replacement will be arranged at no additional cost
or
- A refund will be processed to the original payment method, at our discretion
Approved refunds will be initiated within 5–7 business days.
Non-Returnable & Non-Refundable Situations
Returns or refunds will not be provided if:
- The product has been opened or partially used
- The issue is reported after the specified time
- Delivery failed due to incorrect address or customer unavailability
- Delay occurred due to courier partner or unforeseen circumstances
Legal Disclaimer
All decisions regarding returns, replacements, and refunds are subject to verification and final approval by Karvi Pureblends, in accordance with food safety and consumer protection guidelines.